I strongly believe, that no one should be the sole holder of information. To ensure this doesn't happen, I surround myself with talented ambitious individuals, that understand the value of autonomy and accountability. That's not to say this is a magic solution, things change, and we adapt, that's real life.
As a self proclaimed "doer-of-all-the-things" I've held multiple roles throughout my career: Sign Language Interpreter, Librarian, Teacher, Customer Service Rep, User Experience Architect, Account Manager, Project Manager, Content Writer, Designer, and more. Throughout all of these roles I've grown and learned. I know that making assumptions means making mistakes. I know that being an ally to those over-looked by privilege, keeps me humble. I know that I trust my teams, to do what they do best. All of this leads me to hone-in my craft of bringing people together.
Anyone can dream big and make a good experience. It’s the accuracy and precision of the solution that’s the distinction. A truly impactful solution makes us uncomfortable and challenges us to be better, so we truly make a difference.